Privacy Policy

Most Recent Update: [01/08/2024]

This Privacy Policy explains how Campbell's Pool and Spa Construction, LLC “Poolwerx of East Tennessee” collects, uses and discloses personal information of its customers, prospective customers, and visitors to its website at [https://poolwerxetn.com/privacy-policy].

Poolwerx USA LLC and Poolwerx Franchise Management LLC (collectively “Poolwerx,” “we,” “us” or “our”) respects your privacy and is committed to complying with this privacy policy (“Privacy Policy”), which describes what information we collect about you, including how we collect it, how we use it, with whom we may share it and what choices you have regarding our use of your information. This Privacy Policy applies to information collected on our website, located at www.poolwerxetn.com www.Poolwerx.com (the “Website”), any mobile applications associated with this Website (the “Mobile Applications), all interactive features, applications, social networks and social network “tabs”, and other online or wireless offerings that post a link to this Privacy Policy, whether accessed via computer, mobile device or other technology or any associated content, material, or functionality contained on the Website or Mobile Applications (collectively, the “Services” and, together with the Website and the Mobile Applications, the “System”). References to “Poolwerx” shall include Poolwerx USA LLC and Poolwerx Franchise Management LLC, as well as their respective affiliates, subsidiaries, franchisees, and their respective directors, officers, agents, and employees.

We encourage you to become familiar with the terms and conditions of this Privacy Policy. By accessing and using the System, or any part thereof, you agree that you have read and understand this Privacy Policy, and that, in exchange for access to the System, you accept and consent to the privacy practices (and any uses and disclosures of information about you) that are described in this Privacy Policy.

COLLECTION OF PERSONAL INFORMATION: Information collected directly from you: We may collect personal information directly from you, for example through a web form, during an online or in-person registration, while scheduling an appointment, while setting up an account with us, when you contact us for services, or at checkout. Personal information we collect directly from you may include first and last name, address, email address, and phone number.

Information collected from your device: Our website may use tracking technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device, including for example your IP address, browser and operating system information, geographic location, referring website address, and other information about how you interact with the website. Our website may also use cookies to personalize your experience and enable certain features such as keeping track of items you put in your shopping cart. You may disable cookies in your web browser however parts of our website may not function properly. More information about blocking and deleting cookies is available at http://www.allaboutcookies.org. Our email campaigns may also use tracking technologies such as web beacons, pixels and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.

Information collected from our advertising partners: We may collect personal information about you from our advertising partners. Personal information we collect from our advertising partners may include your demographic information, shopping history, and geographic location.

USE OF PERSONAL INFORMATION: We use information collected directly from you to provide you with our products and services, customer service and support, and other relevant information. We may also use this information to market our products and services to you, including by email and text message subject to your consent.

We use information collected automatically from your device to provide our website to you, to optimize our website, and to assist with our advertising and marketing efforts.

We use information collected from our advertising partners to market our products and services to you.

DISCLOSURE OF PERSONAL INFORMATION: We may use third-party service providers to assist us with providing and marketing our products and services to you and we may share your information with such third parties for these limited purposes.

● We use Constant Contact for our email marketing and text message communications. For more information about how we may use your information with Constant Contact and the information that may be collected through our email campaigns, see Constant Contact’s Customer Data Notice available at https://www.constantcontact.com/legal/customer-contact-data-notice.

We may also share your personal information if necessary to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

EMAIL AND TEXT MESSAGE COMMUNICATIONS If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us.

If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us. For more information, see our Mobile Messaging Terms and Conditions available at [https://poolwerxetn.com/mobile-messaging-terms].

YOUR PRIVACY RIGHTS [DRAFTING NOTE: You may have the right to request access to the personal information we hold about you or to request that your personal information be corrected or deleted. To exercise any of these rights, please contact us at [865-584-3607].

CHANGES TO THE THIS PRIVACY POLICY We may update this Privacy Policy at any time. Please review it frequently.

CONTACT INFORMATION If you have any questions about this policy or our privacy practices, please contact us at [865-584-3607]