We will provide you with 3-6 months of your basic chemicals. Sanitation Options are: Chlorine, Bromine, or BaquaSpa/Sirona. Each method has its benefits and drawbacks. A spa consultant will be happy to find the system that works for you. You can also choose optional methods such as Freshwater Salt or Frog@Ease for an additional cost. We also include your first year of filters, unless Bullfrog M Model spa or 2023 A Series Spa
Our technicians will deliver your hot tub to the patio or deck (crane may be required if over 48"). We will wire your spa from the customer provided whip/pigtail. Install any optional accessories that were purchased, such as a coverlift or steps. And we will begin filling your spa. We won't just drop it at the curb!
Depending on your timeframe we will provide a thorough spa school. Explaining all the features and functions of your new hot tub. Including balancing you chemicals and how to balance yourself. The technician will answer any questions you may have.
Bullfrog Spas come with luxury canvas covers depending on the model. Strong Spas can come with the DuraSheild Hardcover or Vinyl cover, depending on the model.
Having a location you can walk into is a big deal. Anytime you can visit one our retail locations to purchase supplies designed for your hot tub as well as receive free comprehensive water testing.
We currently service all Hot Spring, Bullfrog, Freeflow, Strong Spa, and Endless Pools. If you have an issue with your spa, one our our qualified technicians can troubleshoot and repair your spa or swim spa.
We also offer Spa Valet service to care for your spa during vacation or during your next drain and refill.
If you have a pool side spa or pool our technicians are also available to care for needs.
Contact us and we can get a technician scheduled for a visit.
Protection to keep your big investments from becoming big headaches.
Water pumps • Air pumps • Control panel • Ozone purification system • Heater • Circuit boards • Power supply • One plumbing failure up to $500 • Fiber optic light controllers • TV up to $500 • DVD player combo, CD player, radio, and speakers up to $200. 3 Year, 5 Year, and 10 Year Protection Plans Available. Visit us in store or call for more information.
Every hot tub is different in its electrical requirements. Please check each manufacturer site and the owners manual for your spa listed for specific electrical requirements. We always recommend using a qualified electrician for all of you electrical needs. Always contact us if you have questions about electrical requirements.
We recommend that you never bury your pigtail from your subpanel to your hot tub. This includes running under the deck. Hot tubs are built to hold a lot of weight and the bottoms of spas cannot be compromised. Our technicians will make sure that the pigtail is hidden as much as possible when installing the hot tub.
In most cases no it is not required, however sometimes there is no alternative. When we collect site photos we can determine at that time if a crane is required.
If your spa’s pad is slightly sloped, it will not affect the performance of the spa or its structure; however, there should be no dips, sags, or unevenness in the pad. Most patios are built to slope away from the house for drainage purposes. There should be a maximum of ½” (1.27cm) slope in an 8‘ (2.44m) run. Do not use shims to level the spa, this could create tension on the spa shell which might result in damaging your spa.
Because your spa pad must provide continuous support for the entire base of the spa, you should never level it with shims. If it is necessary to level your spa, make sure the entire spa’s structure is fully supported, both in the center as well as the outer edge. When leveling your spa, there should be no voids beneath it. Contact your authorized Bullfrog Spa dealer before making any leveling adjustments. Structural damage to the spa resulting from incorrect installation, placement on an inadequate foundation, or improper leveling will void the spa’s warranty.
Our technicians will hook up your spa to the pigtail provided by your electrician. (Improper electrical setups will have an extra charge for any additional service we have to perform)
Once the spa is attached our techs will give you a thorough spa school in which they will go over the following:
Operating the Spa
Operating the Accessories
Use of alternative sanitation (Saltwater, Frog Systems, Minerals Systems, if equipped)
Answer any questions you have